Sales Engineer

posted December 25, 2024

Job Description

Sales Engineers at Revcor are the glue that binds customers, field sales, engineering, and production together.

Overview of Position

The Sales Engineer will work with Sales, Engineering, Customer Service, and Production Teams as the key product support resource. The Sales Engineer must be able to articulate Revcor technology and product positioning to both business and technical customers. Must be able to assist with the technical issues of assigned accounts to ensure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle. Personable, high-energy applicants, combined with strong communication and organizational skill sets, will flourish in this role. This position reports to the Director of National Accounts.

Responsibilities

  • Work with the Sales teams to interpret customer requirements and deliver solutions with the end-goal of sales in mind.
  • Demonstrate an understanding of what the customer will need in terms of on-going service, and manage expectations on the customer and sales side.
  • Provide answers to customer questions about our products, services, and other technical aspects of the product.
  • Be able to think critically and make suggestions to either provide a benefit or prevent a problem for customers.
  • Work with customers to problem-solve through every hurdle during the sales process.
  • Provide clear and accurate responses for RFPs and/or contribute technical solutions directly to proposals.
  • Provide product selection, performance data, sample products, costs and quotes, and drawings to best achieve the customer’s defined requirements.
  • Ability to scope new business opportunities with an understanding of customer objectives and technical requirements.

Qualifications

  • Bachelor’s degree required. Bachelor’s degree in a technical discipline preferred.
  • Experience in customer-facing role, communicating effectively with sales and engineering to ensure projects stay on-time, in-scope, and customer-focused.
  • Proven sales skills with an eye for results.
  • Advanced communication skills, both written and verbal, with the ability to maintain a positive disposition.
  • Strong desire to learn, self-motivated, detail-oriented, team player.
  • Team player, comfortable in highly collaborative positions.
  • Likes handling tasks across multiple projects.
  • Must be flexible as assigned tasks are re-prioritized.
  • Ability to respond to requests quickly, even if no good answer exists.
  • Excellent time management skills.
  • Prior experience in basic technical troubleshooting a plus.
  • High comfort level with business software including, but not limited to, ERP and CRM systems.